Definition of messenger

A Messenger, in the context of digital communication, refers to a platform or application that enables users to send messages, typically text-based, to each other. 

Messengers may also support multimedia elements such as images, videos, and voice messages.

Explanation of messenger

Messengers facilitate real-time communication between individuals or groups, often providing features like instant messaging, voice and video calls, and sometimes additional services.

Example of messenger

Facebook Messenger, WhatsApp, and Telegram are examples of popular messaging platforms.

Strategies of messenger

• User engagement: Use messenger features to engage with users in real-time.
• Customer support: Implement messenger tools for customer service and support.
• Integration: Integrate messaging platforms with other services for seamless communication.

Related terms

• Instant messaging
• Chat application
• Direct messaging
• Communication app
• Chatbot