Definition of location-based routing

Location-based routing is a strategy or system that directs incoming data, calls, or requests to a specific destination or endpoint based on the geographical location of the user or the origin of the request.

Explanation of location-based routing

This routing method is often used in telecommunication systems, customer support centers, or online services to optimize user experience by directing them to the nearest or most relevant service point.

Example of location-based routing

In a customer support system, calls from different regions may be routed to specific call centers based on the geographical location of the caller for more personalized assistance.

Strategies of location-based routing

• Geographical analysis: Use data on user locations to strategically distribute traffic.
• Load balancing: Distribute requests evenly across different locations to optimize resource usage.
• Redundancy: Implement failover mechanisms to ensure uninterrupted service if one location experiences issues.

Related terms

• Routing algorithm
• Geo-fencing
• Anycast
• Network latency
• Geographic information system (GIS)